Deltek has 2 upcoming webinars that you don’t want to miss.
Share this with your marketing and business development teams: To drive your pipeline, on June 5 at 1:30 ET we’re teaming up with PSMJ Resources and Client Feedback Tool along with special guests Collins Engineers and Burns and McDonnell. We’ll detail, “How to use the loyalty of your EXISTING clients to help you win NEW clients.” Please register here.
Client satisfaction has long been one of those things relegated to “Of course our clients love us, they would tell us if there was a problem.” That’s not the case. We’ll share:
- How to integrate key client satisfaction metrics across strategic areas of your business.
- Best practices for measuring and promoting your client satisfaction.
- Specific case studies illustrating how two successful A&E firms have turned client satisfaction into a competitive advantage.
Clarity A&E Industry Study
The results of the 35th annual Deltek Clarity A&E Industry Study are in and we’ll detail the results on June 17. Please register here.
Our look at 2013 firm performance was produced in collaboration with ACEC, ACEC Canada and SMPS and is the largest survey of its kind in the industry. We’ll detail key performance metrics of both median and the highest-performing organizations, including labor utilization, labor multipliers, operating profit, overhead rates and net revenue per employee.
Deltek will also share the outlook for both revenue and market growth expectations as well as where firms are investing for the future.
In addition to getting a copy of 35th Annual Deltek Clarity A&E Industry Study, you will also have the opportunity to benchmark your own firm against the best of best. From marketing and project management to financial control, you’ll walk away with immediate best practice recommendations.